1
Day 1

Initial Conversation

It starts with a chat. Tell us about your space, your ideas, and what's not working. We'll ask questions, share initial thoughts, and if it feels like a good fit, we'll book a site visit.

✓ No obligation call ✓ Understand your vision ✓ Initial feasibility chat
2
Week 1

Site Visit & Survey

We come to you. We'll measure, photograph, check drainage, assess access, and really understand the space. This is where we spot the opportunities—and the challenges—that photos never show.

✓ Full site measurement ✓ Drainage assessment ✓ Access & logistics review
3
Week 2

Design & Detailed Proposal

We present your design with a fully itemised proposal. Everything is included—materials, labour, skip hire, the lot. This is the price. No hidden extras, no "we didn't include that" conversations later.

✓ Visual design presentation ✓ All-inclusive pricing ✓ Material specifications
4
Week 2-3

Refinement & Approval

Your feedback shapes the final design. Want to swap materials? Adjust the layout? Add a feature? We refine until you're completely happy. Only then do we ask for the go-ahead.

✓ Unlimited revisions ✓ Material samples available ✓ Final sign-off at your pace
5
Week 3-4

Scheduling & Preparation

We handle the logistics. Materials ordered, skip permits arranged, neighbours notified if needed. You'll know exactly when we're coming and what each day will involve.

✓ Materials procurement ✓ Permit applications ✓ Detailed schedule shared
6
Week 4+

The Build

This is where the transformation happens. Our team arrives on time, works efficiently, and keeps you informed throughout. Daily updates, tidy site, respectful of your home and neighbours.

✓ Daily progress updates ✓ Clean & tidy site ✓ Quality checkpoints
7
Completion

Final Walkthrough & Handover

We walk through together, checking every detail. You'll receive care instructions, warranty documentation, and our direct line for any questions. This is your space now—enjoy it.

✓ Detailed walkthrough ✓ Care & maintenance guide ✓ Workmanship guarantee included
Ongoing

Aftercare & Support

Our relationship doesn't end at handover. Seasonal check-ins, maintenance advice, and priority booking for future projects. Once you're a JD Smart Building client, you're always a JD Smart Building client.

✓ Seasonal check-ins ✓ Priority future bookings ✓ Ongoing support

The JD Smart Building Difference

Punctuality

We arrive when we say we will. Every time. Your time matters.

Communication

Daily updates, quick responses, no chasing required. You'll always know what's happening.

Respect

Clean boots, tidy site, consideration for neighbours. We treat your home like our own.

Transparency

The price we propose is the price you pay. No hidden extras, no awkward conversations.